New Client Info

Appointments- Must be canceled or rescheduled with at least a 24-hour notice to avoid an appointment cancellation fee *

Ultrasound Appointments- Must be canceled or rescheduled with at least a 24-hour notice otherwise ultrasound deposit fee is non-refundable *

Procedure Appointments- Must be canceled or rescheduled with at least a 48-hour notice otherwise procedure deposit fee is non-refundable *

I understand that payment is expected at the time services are rendered. I hereby authorize the staff of Dix Hills Animal Hospital to render any treatment which is deemed necessary to the health of my pet(s) while in custody of the hospital. I understand that in the event of any unusual or emergency circumstances, the staff will make every attempt to contact me or my designated representatives before, if time permits, proceeding with the treatment. I understand that I will be financially responsible for all emergency procedures including the Estimate of Charges provided to me in person or over the telephone. I understand that a deposit is required for all pets admitted to the hospital. I understand that if my account is not kept in good standing, a finance fee of $25 will be added to the account and it will be forwarded to a third-party collections agency, which may affect my credit rating. I understand that photos/videos may be taken of my pet for training or marketing purposes. *